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When you open an account with shoni88, these terms set out the rules that apply to your use of the platform — from how your account works to how transactions are handled. Access and eligibility depend on your local law and the regions where shoni88 operates; please read these terms carefully before you proceed.
These terms form the agreement between you and shoni88 when you register and use the platform. They apply to every action you take — opening your account, making a deposit via bKash or Bank Transfer, placing a wager, or requesting a withdrawal back to your wallet. By continuing to use the platform, you confirm that you have read and accepted these terms in full. Eligibility is not universal. Whether you can lawfully access shoni88 depends on the laws of your country or region. It is your responsibility to check that using this platform is permitted where you are. We do not make representations about lawful access in any specific jurisdiction, and we reserve the right to restrict or close accounts in regions where access is not permitted. We may update these terms from time to time. When we do, the revised version will be published on this page with a note of the change. Continued use of your account after an update means you accept the revised terms. If you disagree with any change, you should stop using the platform and contact our support team to discuss your account options. Your account records, transaction history, and any open positions at the time of a policy change remain subject to the terms in force when those actions were taken.
These terms apply specifically to your shoni88 account and the actions you take within it. Understanding the boundaries helps you know where our obligations begin and end, and where third-party rules take over.
These terms govern how you open, maintain, and close your shoni88 account. This includes login credentials, account verification steps, and any restrictions we apply to access based on your region or account status.
Deposits and withdrawals processed through bKash or Bank Transfer fall under these terms. Transaction limits, processing conditions, and wallet verification requirements are all covered here, as shown in your account settings.
The games, odds, and content available in the shoni88 lobby are subject to these terms. This includes how game results are determined, how winnings are credited to your account, and how disputes about game outcomes are handled.
Payment processors, game studios, and other third-party providers operate under their own terms. shoni88 is not responsible for the policies of those providers, and any dispute with a third party must be raised directly with them.
These terms are not one-sided. You have clear, practical rights that you can exercise at any time through your account or by contacting our support team. Your transaction history is available in the account area — every deposit, withdrawal, and wager is logged there, and you can review it whenever you need to. If any detail on your account is incorrect, such as a name, contact number, or linked wallet address, you can request a correction by raising a support ticket with the relevant documentation. Questions about how a specific term applies to your situation can be sent to our support team, and we will respond through the same channel you used to contact us. If you believe a transaction was processed incorrectly, you have the right to raise a formal query, and we will investigate using the records held on your account.
Open the transaction history section of your account to see a full log of deposits, withdrawals, and wagers. Records are available from the date your account was opened.
If your registered name, contact details, or linked bKash or Bank Transfer information needs updating, submit a support request with supporting documentation and we will process the correction.
If any part of these terms is unclear or you want to know how a specific clause applies to your account, contact our support team. We will respond with a plain explanation tied to your specific situation.
For account closures, access issues, or disputes about how these terms were applied, contact support directly. We will handle your request based on the records and terms in force at the time.
If you have a question about these terms or need to take action on your account, use one of the contact routes below. We handle policy queries through the same channels as general account support.
Open the chat window from any page on shoni88 to reach the support team directly. Use this route for urgent account or transaction queries.
Send a detailed message to our support address for policy questions, account correction requests, or formal dispute submissions. Include your account details and the relevant transaction reference.
The help section of your account contains published answers to common terms and policy questions. Check there first for quick answers before raising a support ticket.
We handle your information and transaction data with care, and we are transparent about how we do it.
Account data — including your registered details and transaction records — is stored and used only for the purposes described in these terms and our privacy policy. We do not sell your personal information to third parties.
You are responsible for keeping your login credentials secure. If you suspect unauthorised access to your account, contact support immediately so we can review the account activity and take appropriate steps.
We retain account and transaction records for as long as required by applicable rules and for the period needed to resolve any open disputes. You can request information about what we hold by contacting support.
To request a correction to your stored data or to ask how a specific policy applies to your account, contact our support team via live chat or email. We will confirm receipt and respond with the outcome.
These are the questions we hear most often about how these terms work in practice.
Yes. Any transaction you make through bKash or Bank Transfer is covered by these terms. The conditions that apply — including any limits or verification steps — are shown in your account at the time of the transaction. Check your account area for the current details.
Access depends on whether using the platform is permitted under the laws that apply to you. We do not make a blanket statement about lawful access in any specific region. It is your responsibility to confirm that your use of shoni88 is allowed where you are located.
We publish the updated terms on this page. Continuing to use your account after an update means you accept the revised version. If you do not agree with a change, stop using the platform and contact support to discuss your account.
Open your transaction history in the account area and locate the relevant record. Then contact support via live chat or email with the transaction reference and a description of the issue. We will investigate using the records held on your account and respond with our findings.
Yes. Contact our support team via email with your account details and a clear request for your data. We will confirm what records we hold and provide them in line with the retention and data-handling approach described in these terms and our privacy policy.
Contact support immediately through live chat so we can review the account activity. Change your login credentials as soon as you can. We will investigate the access records and take steps based on what the account history shows.